Privacy Policy

Cherry Gold is committed to protecting the privacy of its players and ensuring that personal information is handled responsibly and in compliance with applicable data protection laws and regulations in Australia. This Privacy Policy outlines how personal data is collected, used, shared, and protected by Cherry Gold in connection with its online casino services, including online pokies.

License Information

Cherry Gold operates under the licensing authority of the Anjouan Gaming Board. This ensures that the platform adheres to the legal and regulatory standards required for online gambling operations.

Data Collection

Cherry Gold collects various types of personal data from users to provide its services effectively. The types of data collected include:

• Registration data: This includes information provided by users during account creation, such as name, date of birth, address, and contact details.
• Payment details: This refers to information related to financial transactions, including credit/debit card information, bank account details, and e-wallet credentials.
• Technical logs: The platform automatically collects data such as IP addresses, device information, browser type, and usage patterns through cookies and other tracking technologies.

Purpose of Data Usage

The personal data collected is used for several purposes, including but not limited to:

• Account management: To create and manage user accounts, including authentication and support services.
• Marketing communication: To send promotional materials and updates about new games, bonuses, and events, subject to user consent.
• Anti-fraud checks: To detect and prevent fraudulent activities, including identity theft and financial fraud.
• AML compliance: To comply with Anti-Money Laundering regulations and ensure that all transactional activities are legitimate.
• KYC procedures: To verify the identity of users in accordance with legal requirements, ensuring responsible gambling practices.

Data Sharing

Cherry Gold may share personal data with third parties under specific circumstances, including:

• Disclosure to payment providers: Information may be shared with financial institutions and payment processors to facilitate transactions securely.
• Verification partners: Personal data may be shared with third-party partners for identity verification and fraud prevention purposes.
• Regulatory authorities: Cherry Gold may disclose personal information to government bodies and regulatory authorities as required by law or to comply with legal obligations.

User Rights

Users have certain rights regarding their personal data, including:

• Right to access: Users can request access to the personal data held by Cherry Gold and obtain information about its processing.
• Right to deletion: Users may request that their personal data be deleted when it is no longer necessary for the purposes for which it was collected.
• Right to restrict processing: Users can request to restrict the processing of their personal data under certain circumstances.

Cookie Policy

Cherry Gold uses cookies and similar technologies to enhance user experience and improve platform functionality. The types of cookies used include:

• Essential cookies: These are necessary for the operation of the website and enable users to navigate the platform and use its features.
• Analytical cookies: These are used to collect information on how users interact with the platform, helping to improve performance and user experience.

Users can manage their cookie preferences through their browser settings, but disabling cookies may affect the functionality of the platform.

Data Security

Cherry Gold employs a range of security measures to protect personal data from unauthorized access, loss, or misuse. This includes encryption technologies, secure servers, and regular security assessments to ensure that data is managed securely.

Changes to the Privacy Policy

Cherry Gold reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements or business practices. Users will be notified of any significant changes, and the updated policy will be posted on the website.

Contact Information

For any inquiries regarding this Privacy Policy or the handling of personal data, users can reach out to the support team. The support team is available to provide assistance and answer any questions related to privacy and data protection.

Conclusion

Cherry Gold is dedicated to maintaining the privacy and confidentiality of its users’ personal information. The platform is committed to complying with applicable laws and regulations while promoting responsible gambling practices. By using the services of Cherry Gold, users acknowledge that they have read and understood this Privacy Policy and agree to the collection and use of their personal data as described herein.